Frequently Asked Questions


Frequently Asked Questions


Below you’ll find the answers to the most frequently asked questions.

Practical Information

  • Getting to the restaurant

    The Don Juan restaurant is located at Port Henri IV in the 4th arrondissement.
    Welcome and boarding takes place between 7.45pm & 8.15pm at the latest, from Monday to Friday.
    Free parking is available if you are arriving by car.
    Transfers by limousine are also available if you wish.
  • Length of the cruise

    The cruise lasts from 8:30 pm to 11:15 pm every evening, but this time may vary depending on the weather conditions.
    All passengers are strongly urged to arrive on time for boarding. The boat leaves the quay at exactly 8:30 pm.
  • Attire

    Appropriate attire is required; however, wearing a tie and jacket is not mandatory. T-shirts, shorts, or any other sportswear is not accepted.
  • Don Juan II information

    Animals are not allowed, except for service animals for persons recognized as disabled.

Dining options

  • For your children

    A children’s menu can be provided if you make your reservation 48 hours before the date of your dinner cruise. Contact us by telephone at +33 (0) 1 44 54 14 71 or via our contact form
  • Special dietary needs

    Let us know if you have any food allergies or dietary restrictions. To cover your needs, please let us know if you have any dietary restrictions at least 48 hours before the date of your dinner cruise by calling us at +33 (0) 1 44 54 14 71 or filling out our contact form.
  • Would you like to organize a surprise party for a birthday, anniversary or any other special occasion?

    The Don Juan II will reserve one or more of its areas for your private special events. The Don Juan II cannot be reserved for private functions outside the normal dinner cruise hours. Please contact the reception desk for more information by calling +33 (0) 1 44 54 14 71 or filling out our contact form.

Reservation

  • How do I book a place aboard the Don Juan II for a dinner cruise ?

    You can book and pay for your tickets directly on this website or by phone on +33 (0)1 44 54 14 71 or by email: reservations.dj2@ydp.fr
  • What payment methods are accepted aboard the Don Juan II ?

    You can pay by cash, credit card, bank transfer, cheque or any other payment method accepted by the Service Provider.
  • What payment methods are accepted on the website ?

    You can pay by credit card on the website by entering your credit card number, expiry date and security code (CVV).

    Remote payment by credit card on the website is fully secured by the SSL protocol and is provided by an organisation specialising in secure online transactions.
  • Can I make a reservation without a credit card?

    Unfortunately, this isn't possible.
  • For reservations of more than 8 guests:

    For reservations of more than 8 guests, we recommend you make your reservation/quote request using our contact form.

    You have up until 3 business days before the date of your arrival to finalize the number of guests, and you will be billed based on this number.
  • Reservation information

    For reservations of more than 8 guests, please write us via email at reservations.dj2@ydp.fr or via the contact form.